About KPI in Public Organizations

This article in Information Week discusses an innovative idea by the State Department to use Business Intelligence software to establish key performance indicators for the effectiveness of its public diplomacy efforts.  (Source: IntelFusion)

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One response

  1. Tks very much for your useful post.

    Other sources about KPI, I think also useful

    http://www.humanresources.hrvinet.com/human-resources-kpi/

    rgs

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